Delivery Information

Getting You What You Want, When You Need It

We currently use DPD, AGL, Pallex and Tuffnels as our delivery providers to ensure a wide range of delivery options to meet your needs.

For all orders placed before 2 pm, we aim to dispatch the same working day (Monday to Friday), subject to stock. Orders received after this, or at the weekend, will be dispatched the following working day. Orders placed after 2pm on Friday and over the weekend will be processed on Monday (ex. Bank Holidays).

Delivery Options

Our standard delivery service aims to be with you within 1 – 3 working days.

For items needed urgently, we have three delivery options, available at additional cost. To qualify these orders must be placed before 2 pm, without exception.

  • Next day
  • Next day before 10:30 am
  • Saturday

For large orders requiring a pallet, we have two delivery options. The standard option should arrive within 1 – 3 working days and Premium is a next day service.

All items must be signed for and we will not instruct delivery companies to leave orders without a signature. If you have changed this option with the delivery company, we can not be held responsible.

Delivery Charges

Delivery costs are calculated at the checkout and vary depending on the items purchased and the size of the order.

Collection

It is possible to arrange the collection of your order by selecting ‘collection’ at the checkout. Collection is only available from our Head Office / Warehouse at Unit 12 Great Hayes Business Park, Lower Burnham Road, Stow Maries, Chelmsford. CM3 6SQ

Once your order is confirmed we will call you to arrange a collection day and time. Subject to stock it is possible to collect the same day during office hours.